Privacy Policy
Your trust matters. This page explains how CruxBot AI collects, uses, and protects data.
Effective date: 9/21/2026
This Privacy Policy applies to CruxBot AI services operated by Inficrux AI Solutions.
Information We Collect
- Account details such as name, email, and phone number.
- Business data you provide to configure chatbots, workflows, and integrations.
- Usage and analytics data to improve reliability, performance, and security.
How We Use Information
- To deliver and maintain CruxBot AI services.
- To support customer communication, lead management, and automation features.
- To detect abuse, prevent fraud, and protect platform security.
Data Sharing
- We do not sell personal information.
- We may share data with trusted service providers that support hosting, monitoring, and communications.
- We may disclose data when required by law or to protect legal rights and user safety.
Data Retention
- We retain data for as long as needed to provide the service and meet legal obligations.
- You can request deletion of your organization data by contacting support.
Your Rights
- You may request access, correction, or deletion of your personal data.
- You may contact us for data export and account closure requests.